Shipping & Delivery

At Ocean Mania Marine Equipment Trading FZE (“we”, “us”, “our”), we are committed to providing reliable, efficient, and transparent shipping services for marine equipment, boat parts, engines, engine spare parts, boat safety equipment, and yacht accessories across the UAE, GCC, and worldwide.

01. Order Processing Time

  • All orders are typically processed within 24–48 business hours (excluding weekends and public holidays).
  • Order processing includes order verification, product availability confirmation, packing, and dispatch preparation.
  • In the case of special orders, custom items, or bulk orders, processing time may vary, and customers will be informed accordingly.

2. Free Delivery Policy (UAE Only)

  • Free delivery is available across the UAE for orders valued at AED 1,000 and above.
  • Orders below AED 1,000 may be subject to standard delivery charges, which will be communicated at the time of order confirmation.

3. Delivery Timeframes

Within the UAE

  • Estimated delivery time: 1–3 business days.
  • Deliveries are handled primarily through trusted local courier partners.
  • For urgent deliveries or special orders, we may arrange company-owned delivery vehicles to ensure faster and secure delivery.

GCC & International Shipping

We offer worldwide shipping using reliable international logistics partners, depending on shipment type and urgency.

Estimated delivery timelines:

  • By Air / By Road: 3–7 business days

     

  • By Sea Freight: Delivery timelines vary depending on destination, port schedules, and customs clearance, and may require additional time

4. Shipping Methods & Logistics Partners

To ensure safe and timely delivery, we work with globally recognized logistics providers, including but not limited to:

  • DHL
  • FedEx
  • UPS
  • Aramex
  • DP World
  • Other approved international freight and logistics partners

 

Shipping methods may include air freight, road freight, or sea freight, selected based on destination, shipment size, urgency, and customer preference.

5. Shipping Charges

  • Shipping charges for GCC and international orders are calculated based on destination, shipment weight, dimensions, and selected shipping method.
  • All applicable shipping costs will be communicated and confirmed before dispatch.
  • Customs duties, import taxes, and clearance fees (if applicable) are the responsibility of the Customer.

6. Delivery Responsibility & Risk

  • Risk of loss or damage to Products passes to the Customer upon successful delivery by the carrier.
  • Customers are advised to inspect shipments upon delivery and report any visible damage or discrepancies within 48 hours.

7. Delays & Unforeseen Circumstances

While we strive to meet estimated delivery timelines, delays may occur due to:

  • Customs clearance procedures
  • Weather conditionsPort or carrier delays
  • Force majeure events beyond our control

Ocean Mania Marine Equipment Trading FZE shall not be held responsible for delays caused by such circumstances.

8. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping and contact details.
  • Additional charges may apply for re-delivery due to incorrect or incomplete address information.

Still have questions?

Our marine experts are here to help you.

Contact Us